You can delete your Adoree account and the data that comes with it at any time. You don't need to give a reason.
In the app
- Open Adoree and tap Menu (top right).
- Under Privacy & care, tap Delete account.
- Confirm. You're signed out on every device straight away.
Without the app
Email care@adoree.ai from the address you sign in with, with the subject "Delete my account". We confirm by reply and complete the request within 7 days.
What happens next
- 14 days to change your mind. Signing in again within 14 days restores everything.
- After 14 days it's permanent. Your profile, conversations (text and voice transcripts), memories, saves, plans, photos and notification settings are deleted, along with your sign-in.
- If you're connected to a partner, the connection ends. Your partner keeps their own private conversations and data. They never see yours.
- Backups roll off within 90 days, as described in our Privacy Policy.
Paid plan?Deleting your account doesn't cancel a subscription bought through the App Store or Google Play. Cancel it in your Apple or Google account's subscription settings so you're not charged again.